What to do in an emergency
If you or someone else is in immediate danger, call 999.
Norfolk is a safe place to live and work, but emergencies can happen anywhere at any time. Make sure you know what emergencies can affect you, and what to do if an emergency happens.
Get to safety
If the danger is outside: Go in, stay in, and tune in
If an incident is happening nearby, or you believe you may be in danger, the best advice is usually to:
- Go in: Find a safe building and go inside. Close all doors and windows.
- Stay in: Stay inside until you are told otherwise by the emergency services or local radio
- Tune in: Tune in to local radio stations, TV, or social media for the latest information
If the danger is inside: Get out and stay out
If there is a fire or other danger inside your home: get out, stay out, and call 999.
If the emergency services ask you to evacuate, follow their instructions and act quickly. You will only be asked to leave if it is essential for your safety.
Emergency contacts
Knowing who to contact for help in an emergency can save lives.
We've put together a list of emergency contacts to help you know who to call in am emergency.
Get information you can trust
Knowing where to get the latest information can help you, your community, and your business respond more effectively in an emergency.
Always get information and follow guidance from a reliable source - like the emergency services, your local council, or a government organisation.
Use social media responsibly. Only share information about an emergency if it is from a reliable source. Misinformation can be extremely harmful.
Webpages related to what to do in an emergency
Emergency evacuation
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