Privacy notice

What is the purpose of this document?

This privacy notice explains how we, Norfolk County Council, use your information to provide our website.

By 'use' we mean what we do with your information, and how we store and share it.

This privacy notice should be read alongside our Cookie Policy.

If you have emailed us, you have provided consent for us to respond, however, you can withdraw this at any time by emailing norfolkresilienceforum@norfolk.gov.uk 

Further details about us and your rights

We provide the following details in our general privacy notice on our website:

• Who we are (and contact details)
• Your rights under the UK GDPR (including complaints)

You can also ask us for a copy of these details.

How we use your information

We will use your information to:

• Provide our website (IP address)
• Respond to any query you submit (Name and Email)

We also use your information to review the quality of our services and improve how we work. We also use your information in other ways compatible with the above.  

What information we collect and use about you

We will collect and use:

• IP address (to deliver the website)
• Name and Email Address (to respond to any query submitted)

Where we get your information from

We receive this information from you.

Who we share your information with

All information is shared on a need-to-know basis. We do not share more than we need to.

We share your information with companies that help us do our job. They also have to keep your information safe and only use it to help us. For example, this includes IT providers such as Microsoft.

Apart from as set out in the Cookie Policy, we do not process your information outside of the UK.

Our lawful basis for using your information

We have legal reasons under the UK GDPR to use your information because you have provided consent. 

You can withdraw consent at any time, by emailing: norfolkresilienceforum@norfolk.gov.uk

How long we keep your information 

When the information is no longer needed for the above reasons it will be securely deleted, or shredded.

If we need to use your information for evaluation or reports, your information will be anonymised.

How we keep your information

The information is stored electronically, on our computers, and in paper files. 

Automated decision making

We do not make automated decisions (including profiling) about you.

Changes to this notice

We update this privacy notice from time to time, so please review it often. The date below is updated every time this privacy notice is updated.

This privacy notice was created in March 2025.