Emergency contacts
Knowing who to contact to get help in an emergency can save lives.
Make sure you know what emergencies can affect you and who to call for help. Include these contacts in your household emergency plan and community emergency plan.
Police
Call 999 in an emergency.
In non-emergencies, call 101 or contact Norfolk Police online.
Fire
Call 999 in an emergency.
In non-emergencies, contact Norfolk Fire and Rescue Service online.
Ambulance or emergency medical help
Call 999 for life-threatening emergencies - like serious road traffic accidents, strokes and heart attacks.
To get urgent medical help or advice in a non-life-threatening emergency, call 111 or go to 111.nhs.uk.
Coastguard
Call 999 or 112 for emergencies at the coast or at sea.
You can also use a very high frequency (VHF) radio to contact the Coastguard in an emergency.
In non-emergencies, contact HM Coastguard online.
Flooding
If you are in immediate danger, call 999.
In non-emergency situations, call the Flooding Hotline on 0344 800 8013 or report flooding online.
Gas leak
If you smell gas or suspect a gas leak, call the National Gas Emergency Service on 0800 111 999.
Power cut
Call 105 or report and track a power cut on the UK Power Networks website.
Norfolk County Council
Contact Norfolk County Council online or call 0344 800 8020.
District and borough councils
Breckland District Council
- Website: www.breckland.gov.uk
- Phone: 01362 656870
Broadland District Council
- Website: www.southnorfolkandbroadland.gov.uk
- Phone: 01603 431133
Great Yarmouth Borough Council
- Website: www.great-yarmouth.gov.uk
- Phone: 0808 196 2236 (freephone number) or 01493 856100
King's Lynn & West Norfolk Borough Council
- Website: www.west-norfolk.gov.uk
- Phone: 01553 616200
North Norfolk District Council
- Website: www.north-norfolk.gov.uk
- Phone: 01263 513811
Norwich City Council
- Website: www.norwich.gov.uk
- Phone: 0344 980 3333
South Norfolk District Council
- Website: www.southnorfolkandbroadland.gov.uk
- Phone: 01508 533701