How to prepare for a flood
Steps you can take to protect yourself, your household, and your property against flooding.

Check if your home or business is at risk of flooding
Check for current flood warnings or alerts on GOV.UK
Check the long-term flood risk for an area on GOV.UK
If your home is at risk of flooding, you can use Flood Re to help you find affordable home insurance.
Sign up for flood warnings and know what they mean
Sign up to get warnings about flooding from rivers, the sea or groundwater.
The Environment Agency provides three types of flood warning:

- Flood alert - flooding is possible
- Flood warning - flooding is expected
- Severe flood warning - flooding could be a risk to life and significant disruption to communities
Check local weather reports
Follow local weather reports - especially if your property is at risk of surface water flooding.
The Met Office provides weather warnings for the UK up to seven days in advance.
Protect your property
Don't wait until flooding looks likely to buy or install flood protection equipment.
Search the Blue Pages directory for property flood products and services to help you reduce the risk of flooding to your home or business. Flood doors, temporary flood barriers, and bin bags filled with soil are a good start.
Be Flood Smart explains what you can do to protect your home against flooding.
You can also find information about flood protection for homeowners on the Norfolk County Council website.
Let services know you need extra support
If you or a family member are vulnerable, check if you are eligible to sign up to your gas, energy, or water providers' Priority Service Registers.
Signing up to a Priority Service Register (PSR) lets your supplier know that you need extra support. This includes when your supply is interrupted due to flooding.
Contact your supplier or go to the Priority Services Register website to check if you're eligible.
Make a plan and get emergency supplies
Create a household emergency plan and prepare a grab-bag of essential supplies.
Prepare your community
Some people may struggle more than others during a flood. This could be because they're older, disabled, or socially isolated.
Talk to your neighbours about creating a community emergency plan. Working together to plan for flooding will help keep everyone in your community safe.
Report a flood
If you are in immediate danger, call 999.
In non-emergency situations, call the Flooding Hotline on 0344 800 8013 or report flooding online.
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